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Because internetworks generally use network addresses to route traffic around the network, there is a need to map network addresses to MAC addresses. When the network layer has determined the destination station's network address, it must forward the information over a physical network using a MAC address. Different protocol suites use different methods to perform this mapping, but the most popular is Address Resolution Protocol (ARP).

Different protocol suites use different methods for determining the MAC address of a device. The following three methods are used most often. Address Resolution Protocol (ARP) maps network addresses to MAC addresses. The Hello protocol enables network devices to learn the MAC addresses of other network devices. MAC addresses either are embedded in the network layer address or are generated by an algorithm.

Address Resolution Protocol (ARP) is the method used in the TCP/IP suite. When a network device needs to send data to another device on the same network, it knows the source and destination network addresses for the data transfer. It must somehow map the destination address to a MAC address before forwarding the data. First, the sending station will check its ARP table to see if it has already discovered this destination station's MAC address. If it has not, it will send a broadcast on the network with the destination station's IP address contained in the broadcast. Every station on the network receives the broadcast and compares the embedded IP address to its own. Only the station with the matching IP address replies to the sending station with a packet containing the MAC address for the station. The first station then adds this information to its ARP table for future reference and proceeds to transfer the data.

When the destination device lies on a remote network, one beyond a router, the process is the same except that the sending station sends the ARP request for the MAC address of its default gateway. It then forwards the information to that device. The default gateway will then forward the information over whatever networks necessary to deliver the packet to the network on which the destination device resides. The router on the destination device's network then uses ARP to obtain the MAC of the actual destination device and delivers the packet.

The Hello protocol is a network layer protocol that enables network devices to identify one another and indicate that they are still functional. When a new end system powers up, for example, it broadcasts hello messages onto the network. Devices on the network then return hello replies, and hello messages are also sent at specific intervals to indicate that they are still functional. Network devices can learn the MAC addresses of other devices by examining Hello protocol packets.

Three protocols use predictable MAC addresses. In these protocol suites, MAC addresses are predictable because the network layer either embeds the MAC address in the network layer address or uses an algorithm to determine the MAC address. The three protocols are Xerox Network Systems (XNS), Novell Internetwork Packet Exchange (IPX), and DECnet Phase IV.